Shipping policy
Thank you for shopping with TKO Pain. We are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive a notification once your order has been shipped.
During high-volume periods, processing times may be slightly extended. We appreciate your patience.
Shipping Locations
Currently, we ship within the United States only.
At this time, we do not offer international shipping.
Shipping Timeframes
- Standard Shipping (USA): 3–7 business days
- Delivery times may vary depending on your location and carrier delays beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and are based on your location and order details.
Any applicable shipping promotions or free shipping offers will be clearly displayed at checkout.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number.
Please allow up to 24 hours for tracking information to update.
Delays & Carrier Issues
TKO Pain is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control. If your order is delayed, we recommend checking the tracking information or contacting the carrier directly.
Incorrect or Incomplete Address
Please ensure your shipping address is entered correctly at checkout.
TKO Pain is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery with your order number and any supporting details. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, feel free to contact our support team. We’re here to help.